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I joined NCSA over 8 years ago with the knowledge that I would gain a wealth of information from those in the call center industry, which I did. Even having moved on from my previous job, I have still remained connected to both our local chapter as well as national. Being involved means I am constantly learning something new or making connections that I otherwise would not have made.

To be able to join a group of like-minded individuals whose focus is to build a better future for our customers and our colleagues through best practices and collaboration is the sole reason I have been a member for so many years and will be for many years to come.

I have been working with these guys since years now! With lots of hard work and timely communication they made sure they delivered the best to me. Highly recommended!

I became a member of CFNCSA for the ability to share and foster best practices between my peers in the Customer Service industry. Excellence in Customer Service is my motivation.

As an independent contact center and technology consultant, the NCSA helps me to better understand some of the challenges that contact centers are facing while networking with other contact center professionals and broadening exposure for my company.