NCSA -Central Florida Chapter

Where Florida’s
customer service
professionals meet.

Our not-for-profit chapter welcomes customer service professionals from various industries to enrich their development through education and networking.  Leading companies come together to share best practices and advance our profession.

Upcoming Events

Come join us at our next event and experience the value of networking.

October : Circle of Excellence

Register to attend our annual Circle of Excellence event, where we crown the best-of-the-best among customer service professionals in Central Florida.

November 19th: Aldi Call Center Virtual Meetup

Join us for our November Virtual Meetup with Aldi Contct Center.

December 10th: Covenant House Holiday Social

Join us for our December Social event in support of Covenant House and the protection of homeless youth.

The Circle of Excellence Awards

Since its established by the Florida chapter of the NCSA, the “Circle of Excellence” has been adopted by the national association as the industry’s premier recognition program in the U.S.A.

The program recognizes those service providers who work tirelessly to deliver the highest level of service to their customers.  Supported by a committee of chapter members, the program has recognized numerous professionals in the areas of Collections, Customer Service, Help Desk Support and Sales.

Stay in touch with NCSA Central Florida

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From our members…