NCSA -Central Florida Chapter

Where Florida’s
customer service
professionals meet.

Our not-for-profit chapter welcomes customer service professionals from various industries to enrich their development through education and networking.  Leading companies come together to share best practices and advance our profession.

Upcoming Events

Come join us at our next event and experience the value of networking.

August 20th: Virtual Wellness Check-in

Join us as we further expand our discussions around Diversity in the workplace and how to enhance it through vulnerability.

September 17th: Virtual Wellness Check-in

The subject of our September meeting will be confirmed soon. Save the date and be sure to check in closer to the time for more info.

October 22nd: Virtual Wellness Check-in

The subject of our October meeting will be confirmed soon. Save the date and be sure to check in closer to the time for more info.

The Circle of Excellence Awards

Since its established by the Florida chapter of the NCSA, the “Circle of Excellence” has been adopted by the national association as the industry’s premier recognition program in the U.S.A.

The program recognizes those service providers who work tirelessly to deliver the highest level of service to their customers.  Supported by a committee of chapter members, the program has recognized numerous professionals in the areas of Collections, Customer Service, Help Desk Support and Sales.

Stay in touch with NCSA Central Florida

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From our members…