NCSA -Central Florida Chapter

Where Florida’s
customer service
professionals meet.

Our not-for-profit chapter welcomes customer service professionals from various industries to enrich their development through education and networking.  Leading companies come together to share best practices and advance our profession.

Upcoming Events

Come join us at our next event and experience the value of networking.

February: National Restaurant Association

Come join us for a morning of networking and a tour of the National Restaurant Association contact center.

March: Bar Louie
Happy Hour

The perfect opportunity to catch up with the industry’s best in customer service professionals.

April:
Veritas Technologies

Another great networking opportunity in April with Veritas Technologies.

The Circle of Excellence Awards

Since its established by the Florida chapter of the NCSA, the “Circle of Excellence” has been adopted by the national association as the industry’s premier recognition program in the U.S.A.

The program recognizes those service providers who work tirelessly to deliver the highest level of service to their customers.  Supported by a committee of chapter members, the program has recognized numerous professionals in the areas of Collections, Customer Service, Help Desk Support and Sales.

Stay in touch with NCSA Central Florida

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From our members…